At BAKAWALI INTERIOR SDN BHD 202601017171 (1679268-U), we want every purchase to be one you’re happy with, so here’s exactly where you stand on returns.
Return & Refund Eligibility
Items are not exchangeable or refundable as a rule. You’re covered only if one of these applies: the wrong item was sent to you, what arrived doesn’t match the specifications, description, features or information we advertised, the item is spoiled, damaged or defective on delivery, or delivery ran past the timeline in our Shipping Policy.
Evidence We’ll Need
Unboxing video – a continuous, unbroken recording of your unopened parcel, the shipping label, the packaging and the item.
First-use video – where the issue only shows up once you’ve used the item.
Extra proof – photos, order details or anything else we ask you for.
How to Request a Return
Email bakawali_interior@outlook.com within 24 hours of receiving your item — that window matters. Requests sent after that 24-hour window, or without the evidence above, won’t be accepted.
Not sure your case fits? We’d honestly rather put it right than leave you wondering:
📧 Email: bakawali_interior@outlook.com
🏢 Address: 3A, JALAN JERNANG JAYA 1, KAMPUNG TERAS JERNANG, 43000 BANDAR BARU BANGI, SELANGOR
🌐 Website: https://bakawaliinterior.com/contact-us/